> For the complete documentation index, see [llms.txt](https://wallee.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling.md).

# Ecommerce

- [FAQs](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling.md)
- [How to reset the Webhook URL and Listeners?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/why-is-the-order-status-not-synchronized-with-lightspeed.md)
- [What do I have to keep in mind for authorization simulations with the a Test Acquirer?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/what-do-i-have-to-keep-in-mind-for-authorization-simulations-with-the-a-test-acquirer.md)
- [How to make a Mail/Telephone Order (MOTO) transaction without 3DS?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/how-to-make-a-mail-telephone-order-moto-transaction-without-3ds.md)
- [How long is the transaction storage time?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/how-long-is-the-transaction-storage-time.md)
- [How long are the authorization periods for different payment methods?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/how-long-are-the-authorization-periods-for-different-payment-methods.md)
- [How can you require both first and last name in your Shopify checkout?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/how-can-you-require-both-first-and-last-name-in-your-shopify-checkout.md)
- [How can I find a Charge Attempt with a Transaction-ID?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/wie-kann-ich-einen-charge-attempt-mit-einer-transaktions-id-finden.md)
- [Forgotten Password](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/forgotten-password.md)
- [Where can I find my transactions?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/where-can-i-find-my-transactions.md)
- [Why is Apple Pay not visible in the checkout?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/why-is-apple-pay-not-visible-in-the-checkout.md)
- [Can I change the transaction merchant reference to the Order ID of Shopify?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/can-i-change-the-transaction-merchant-reference-to-the-order-id-of-shopify.md)
- [Why is the payment page shown in the wrong language?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/why-is-the-payment-page-shown-in-the-wrong-language.md)
- [What is the Wero transaction ID and how is it composed?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/what-is-the-wero-transaction-id-and-how-is-it-composed.md)
- [Activation](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/activation.md)
- [Apple Pay - Google Pay - Click to Pay](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/activation/apple-pay-google-pay-click-to-pay.md)
- [How does Click to Pay work and how do I enable it with wallee?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/activation/how-does-click-to-pay-work-and-how-do-i-enable-it-with-wallee.md)
- [How do I test PayPal with my own PayPal sandbox account?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/activation/how-do-i-test-paypal-with-my-own-paypal-sandbox-account.md)
- [Error Messages](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/error-messages.md)
- [Why is the order status not synchronized with Lightspeed?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/error-messages/why-is-the-order-status-not-synchronized-with-lightspeed.md)
- [Why is a '404 Page Not Found' shown in my shop instead of redirecting to the checkout page?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/error-messages/why-is-a-404-page-not-found-shown-in-my-shop-instead-of-redirecting-to-the-checkout-page.md)
- [How to fix the 'Internal Server Error' message that appears in a popup when selecting the TWINT](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/error-messages/how-to-fix-the-internal-server-error-message-that-appears-in-a-popup-when-selecting-the-twint.md)
- [How to debug and fix a timeout issue when redirecting to the shop after transaction is processed?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/error-messages/how-to-debug-and-fix-a-timeout-issue-when-redirecting-to-the-shop-after-transaction-is-processed.md)
- [How to fix a permission issue occurring in your shop backend with error 'Permission Denied'?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/error-messages/how-to-fix-a-permission-issue-occurring-in-your-shop-backend-with-error-permission-denied.md)
- [How can I track a failed transaction in PrestaShop and disable notifications?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/error-messages/how-can-i-track-a-failed-transaction-in-prestashop-and-disable-notifications.md)
- [What does 'Webhook call failed' mean and how can it be fixed?"](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/error-messages/what-does-webhook-call-failed-mean-and-how-can-it-be-fixed.md)