> For the complete documentation index, see [llms.txt](https://wallee.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling.md).

# FAQs

- [How to reset the Webhook URL and Listeners?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/why-is-the-order-status-not-synchronized-with-lightspeed.md)
- [What do I have to keep in mind for authorization simulations with the a Test Acquirer?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/what-do-i-have-to-keep-in-mind-for-authorization-simulations-with-the-a-test-acquirer.md)
- [How to make a Mail/Telephone Order (MOTO) transaction without 3DS?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/how-to-make-a-mail-telephone-order-moto-transaction-without-3ds.md)
- [How long is the transaction storage time?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/how-long-is-the-transaction-storage-time.md)
- [How long are the authorization periods for different payment methods?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/how-long-are-the-authorization-periods-for-different-payment-methods.md)
- [How can you require both first and last name in your Shopify checkout?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/how-can-you-require-both-first-and-last-name-in-your-shopify-checkout.md)
- [How can I find a Charge Attempt with a Transaction-ID?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/wie-kann-ich-einen-charge-attempt-mit-einer-transaktions-id-finden.md)
- [Forgotten Password](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/forgotten-password.md)
- [Where can I find my transactions?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/where-can-i-find-my-transactions.md)
- [Why is Apple Pay not visible in the checkout?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/why-is-apple-pay-not-visible-in-the-checkout.md)
- [Can I change the transaction merchant reference to the Order ID of Shopify?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/can-i-change-the-transaction-merchant-reference-to-the-order-id-of-shopify.md)
- [Why is the payment page shown in the wrong language?](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/why-is-the-payment-page-shown-in-the-wrong-language.md)