> For the complete documentation index, see [llms.txt](https://wallee.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wallee.gitbook.io/documentation/faq/e-commerce-troubleshooting-and-handling/handling/forgotten-password.md).

# Forgotten Password

To reset your password, please follow these steps:

1. Go to the login page.
2. Click on “Forgot your password?”
3. Enter your registered e-mail address.
4. Check your e-mail for a password reset link.
5. Follow the instructions in the e-mail to set a new password.

If you need help, please contact our support team.